INDUSTRIES

Utilities (Water/Wastewater)

Secure, operationally safe OT/IT integration—built for reliability, regulatory readiness, and realistic incident response.

Water/wastewater utility challenges

  • OT environments with legacy protocols and limited patch windows
  • Remote sites and vendor access increasing attack surface
  • Balancing modernization with uptime requirements
  • Integrating OT telemetry into enterprise security operations
  • Meeting state, insurance, and organizational security expectations

Typical project scope

  • Define clear boundaries (enterprise ↔ DMZ ↔ OT zones) and document intent
  • Use secure remote access patterns (jump hosts, MFA, monitored sessions)
  • Adopt compensating controls where patching is limited
  • Align incident response for OT safety and service continuity

Roadmap

Digital water transformation roadmap

A phased approach that improves security and resilience without destabilizing operations.

Stage 1

Inventory & baseline

Minimum viable inventory, topology, criticality mapping.

Stage 2

Segmentation intent

Zones/conduits plan, firewall rule intent, phased implementation.

Stage 3

Secure remote access

Vendor access governance, MFA, jump hosts, monitoring.

Stage 4

Readiness & recovery

Backup/restore testing, playbooks, exercises.

Stage 5

Continuous validation

Cyber twin scenario testing, KPIs, evidence outputs.

Compliance

Utility compliance and guidance landscape

We align to common expectations and produce evidence that stands up to audits and governance committees.

Typical alignments (high level)

  • NIST-aligned cyber risk management and control evidence
  • ICS-focused security guidance (segmentation, monitoring, remote access)
  • State or provincial security expectations where applicable
  • Third-party and vendor access governance (least privilege, approvals, logs)

Cyber twins value

Why cyber twins work well for utilities

Utilities benefit from safe testing—because production environments can’t be “paused” for experiments.

Utility-specific uses

  • Validate remote access changes for pump stations and distributed assets
  • Test segmentation rules before commissioning
  • Practice ransomware and process disruption scenarios
  • Prove audit evidence for governance committees

Case studies

Representative utility examples (anonymized)

Examples of typical improvements and artifacts.

Water utility — secure remote access redesign (anonymized)

  • Hardened vendor access with MFA, jump-host patterns, and session governance
  • Validated segmentation intent and reduced exposure paths
  • Built OT incident playbooks for ransomware/extortion scenarios

Wastewater operator — readiness uplift (anonymized)

  • Established asset criticality mapping and response escalation matrix
  • Improved recovery readiness via restore testing and “no-regrets” controls
  • Introduced measurable KPIs for coverage, detection, and response confidence

Expansion

Energy sector expansion message

The same safety-first approach translates to energy operations with SCADA/PLC environments and distributed assets.

Where we can extend

  • Electric distribution and energy management (where applicable)
  • Regional operations centers and shared services
  • Third-party interconnect and vendor ecosystem risk governance

Secure your utility OT environment without disrupting operations

We’ll deliver a phased segmentation and readiness plan and can validate changes with cyber twins.

Contact utility team See cyber twins

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